Legal
Privacy Policy
Last updated: October 2026
Turf Defence is a trading name of Almond Gardening Pty Ltd (ABN 15 647 568 152). We respect your privacy and handle personal information in line with the Australian Privacy Principles.
What we collect
When you request a quote or contact us, we collect the details you provide: your name, phone number, email address, suburb, property type, approximate turf area, your message and any photos you upload. If you become a customer, we also keep records of the work we carry out, quotes and invoices.
Why we collect it
We use your information to respond to your enquiry, prepare quotes, schedule and carry out work, send invoices and keep service records. We may contact you about your service, such as reminders for scheduled maintenance. We will only send you marketing emails if you have agreed to receive them, and you can unsubscribe at any time.
Photos
Photos you upload help us assess your turf and prepare an accurate quote. We will not publish photos of your property on our website or social media without your permission.
Who we share it with
We do not sell or rent your personal information. We share it only with service providers who help us run our business, such as our website and email host and our accounting software, and only as needed for those purposes. We may also disclose information where required by law.
How we store it
Your information is stored securely with our service providers. We take reasonable steps to protect it from misuse, loss and unauthorised access, and we delete or de-identify information we no longer need.
Cookies
Our website may use essential cookies that are needed for it to work properly.
Access and correction
You can ask to see or correct the personal information we hold about you by contacting us.
Questions or complaints
If you have a question or concern about how we handle your information, please contact us at bookings@turfdefence.com.au or 0452 534 538. We will respond within a reasonable time. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.